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Shipping & Payment

DELIVERY TIME

  • Unless otherwise stated, 1-6 working days

SHIPPING COSTS

  • Free shipping to DE, AT, BE, DK, FR, FI, IT, LU, NL, SE
  • Other EU countries from 200€ free of charge, including 10€
  • CH, LIE: free of charge from 200€, less than 10€ -> shipping and customs clearance are included. The Swiss import tax (8.1%) is borne by the customer and invoiced separately after delivery.
  • Other non-EU countries USA, UK, NO, CA, AU etc: Shipping included. Customs and import duties are borne by the customer.

RETURNS

  • 30 days right of return from receipt of the goods.
  • Free returns from DE, AT, BE, DK, FI, IT, LU, NL, SE
  • Other countries: return shipment at own expense

MONEY-BACK GUARANTEE

  • 30-day money-back guarantee in the online store (from receipt of the goods). Valid for normal use - not for incorrect care (wash/dry according to label).

PACKAGING & SHIPPING

  • Plastic-free
  • CO2 neutral with Swiss Post, DHL Express and DPD DE
  • Express delivery available depending on country.

PAYMENT

  • Local payment method available depending on country: Express delivery available depending on country.
  • Local currency available depending on country: EUR, CHF, SEK, DKK, NOK, ISK, PLN, CZK, HUF, USD, CAD, SAR, AED, AUD, NZD